CUSTODIAL STAFFING. GUIDELINES. FOR EDUCATIONAL FACILITIES second edition. Published by APPA. The Association of. Higher Education. We try to match those guidelines with the Custodial Staffing Guidelines for Educational Facilities, which is sold by APPA, the Association of. LOUNGES, STAFF ROOM – APPA Level 2. FREQUENCY .. The Custodial Staffing Guidelines are based upon the feedback of hundreds of individuals and .

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APPA Cleaning Standards | University of Lethbridge

With 25 years of experience, more than four of those at UCF, he has plenty of insight to share. Floors are swept or vacuumed clean, but upon close observation there can be stains. You choose, on a scale from one to five five is the worstwhat cleaning level you want, based on what your budget can afford.

Waste containers have old trash.

Custodial Staffing Guidelines for Managers — College Planning & Management

See Staffing Resources sidebar. Level 3 Casual Inattention Floors are swept or vacuumed clean, but upon close observation there can be stains.

All vertical and horizontal surfaces have major accumulations of dust, dirt, smudges, and fingerprints, all of which will be difficult to remove. Staffing the custodial department is a constant challenge for higher education managers. Base molding is dull and dingy with steaks or splashes. Then we keep trying to come back up to a level two again. How are personnel conflicts handled?


Sometimes employees bring in personal ccustodial that gets in way of work. So we have to give continuous reminders and training in the appropriate ways to use chemicals.

My boss reports to the director of Physical Plant, Richard Paradise. Sometimes people come straight to me with their problems. We also use it for staffing new buildings. All vertical and horizontal surfaces have a freshly cleaned or polished appearance and have no accumulation of dust, dirt, marks, streaks, smudges, or fingerprints.

Plus, we have to look at the budget.

APPA Cleaning Standards

The standards are graded by a sliding scale from Level 1 to 5 where Level 1 is the highest standards of cleaning service and Level 5 is the lowest. All vertical and horizontal surfaces have conspicuous dust, dirt, smudges, fingerprints, and marks.

APPA has done us all a great favor by writing that book, plus they have one for grounds and one for maintenance. One of the things I hold the supervisors accountable for is the front line housekeepers. Lack of attention is obvious. So we need to pay attention to the problem and find out why something is happening. Each level is defined by a range of tasks and their frequency. We try to maintain a cleaning level three.

Human Resources is the official spot for conflict resolution once an issue, such as poor performance or stealing, is investigated by the director. We need to hire for those buildings. Base board molding is dirty, stained, and streaked. How do you determine how many custodial employees are needed? If they think their problems can be solved by their supervisors, I ask them to do that.


Senior supervisors manage front line supervisors. Waste containers are overflowing. We train on such issues as blood borne pathogens and safe lifting procedures. View All White Papers. If we stop training, even in the basics of housekeeping, the custodial staff starts to invent things on their own. What is your reporting structure? We have housekeepers. For instance, an engineering building is scheduled to open this month, and new housing is scheduled to open this fall.

Waste containers hold only daily waste, are clean and odor-free. Waste containers smell sour. Depending on the type and size of the building, you determine how many people are required to clean it.

Floors are swept or vacuumed clean, but are dull, dingy, and stained. For instance, we remind staff to test the weight of guidelinss trashcan before lifting it.

Staffihg requests over and above the standard provided or at greater frequency can be arranged and are at the cost of the requesting department. The university has disciplinary standards, and we uphold those. All vertical and horizontal surfaces are clean, but marks, dust, smudges, and fingerprints are noticeable upon close observation.